Shipping policy
Shipping Policy
Last Updated: August 2026 | Reviewed: September 2026
At North London (commercially operated by Feedflow), we are committed to providing reliable, transparent, and efficient shipping for all orders across the United Kingdom. Please review our origin handling, prepaid customs policy, order cut-off times, and delivery schedules below.
FREE STANDARD UK SHIPPING (£0.00) | NO HIDDEN CUSTOMS OR IMPORT FEES
1. Processing & Delivery Timeframes
| Stage / Option | Schedule & Timeframe |
|---|---|
| Standard UK Shipping Cost | Free (£0.00) on all UK orders |
| Daily Order Cut-off Time | 8:00 PM CET (Central European Time) |
| Order Processing / Handling | 1–3 Business Days (Monday to Friday) |
| Transit / Delivery Time | 7–10 Business Days (Monday to Friday) |
| Total Estimated Delivery Window | 8–13 Business Days |
*Note: Business days are defined strictly as Monday through Friday, excluding public holidays. Orders placed after the 8:00 PM CET cut-off time, or during weekends and bank holidays, will begin processing on the following business day. Delivery timeframes are estimates and may occasionally vary due to external courier delays or severe weather conditions.
2. Order Origin & Customs / Duty Guarantee
To offer direct-to-consumer value and keep prices accessible, all orders are dispatched internationally directly from our specialized manufacturing and fulfillment partners in Asia.
Guarantee: No Hidden Customs Fees (Duty Prepaid)
All import duties and taxes are prepaid by North London. You will never be charged additional customs, import duties, or handling fees upon doorstep delivery in the United Kingdom. The price displayed at checkout is the final price you pay.
3. Tracking & Final Delivery
Once your order has completed handling (1–3 business days) and has been dispatched, an automated shipping confirmation email will be sent containing your tracking number and a direct link to monitor your package online. Final UK doorstep delivery is handled via reputable local couriers, including Royal Mail, Evri, or DPD.
4. Delivery Responsibilities & Address Updates
Customers are responsible for ensuring that all delivery addresses provided at checkout are complete, correct, and accessible.
- Address Corrections: If you notice an error in your shipping address, please contact us immediately at info@north-london-style.com prior to our daily 8:00 PM CET cut-off. Address modifications cannot be guaranteed once order processing has commenced.
- Failed Deliveries: If a package is returned due to an incomplete address, non-collection from a local pickup depot, or refusal of delivery, re-dispatch charges may apply.
IMPORTANT NOTICE REGARDING RETURNS ADDRESS
Our registered office in Assen, Netherlands is strictly administrative and is NOT a return address.
Unsolicited packages sent to our Dutch corporate office cannot be accepted or processed. All authorized returns must be approved by customer support prior to shipping to our UK return forwarding facility at 122 Pen Park Road, Bristol, Avon BS10 6BP, United Kingdom. Please read our Refund & Return Policy for full instructions.
Corporate Profile & Contact Information
Store Name: North London
Operating Entity: Feedflow
Support Email: info@north-london-style.com
Telephone: +31 6 21197804 (Mon–Fri: 9:00 AM – 5:00 PM CET)
KvK Number: 88470520 | VAT Number: NL002758737B45
UK Return Address (Forwarding Facility)
North London Returns
122 Pen Park Road
Bristol, Avon
BS10 6BP
United Kingdom
(Pre-authorization required before shipping)
Registered Corporate Office
Feedflow (operating North London)
Wolgastraat 17
9406 RX Assen
Netherlands
(Administrative Office — Not a return address)
© 2026 North London | Commercially Operated by Feedflow | All Rights Reserved