Shipping policy
Shipping Policy
At North London, we are committed to providing a reliable and transparent shipping experience. We pride ourselves on simplicity: no hidden fees and free standard delivery on every order across the United Kingdom.
FREE STANDARD SHIPPING ON ALL UK ORDERS — NO MINIMUM SPEND
Delivery Timeframes
Estimated total delivery time is 8 to 13 business days. This timeframe includes both processing and shipping transit times:
| Stage | Details / Timeframe |
|---|---|
| Order Cut-off Time | 8:00 PM (CET) |
| Order Handling Time | 1–3 Business Days (Monday–Friday) |
| Transit Time (Shipping Time) | 7–10 Business Days (Monday–Friday) |
| Total Delivery Estimate | 8–13 Business Days |
Trusted Carrier Services
We partner with the UK's most reliable local carriers to ensure your package arrives safely. Depending on your location, we use:
- Royal Mail (Tracked)
- Evri
- DPD
Tracking & Consumer Rights
Tracking: Once dispatched, you will receive an automated email with a tracking number and a link to monitor your package in real-time.
Your Rights: Under the UK Consumer Rights Act 2015, you are entitled to a replacement or full refund if your order is significantly delayed, lost, or arrives damaged. Please report damages within 24 hours of receipt.
Contact & Logistics Locations
Email Support: info@north-london-style.com
Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM | Saturday & Sunday: Closed
North London (Part of Feedflow)
Registered Headquarters (Not a return address):
Wolgastraat 17, 9406RX Assen, Netherlands
Chamber of Commerce (KvK): 88470520
UK Logistics Hub:
16 New St, London EC2M 4TR, United Kingdom